Refund policy

Returns

We want you to love your happy mail! Returns are accepted within 14 days of delivery on unused, unopened items in their original condition. Customers are responsible for return shipping costs.

Personalized items, digital products, and monthly subscription items are final sale unless they arrive damaged or incorrect.

If your order arrives damaged or there is a problem with your order, please contact us within 3 days of delivery with a photo so we can make it right. 💗

Dear Nancy Nook — the joy for your next chapter.